Welcome to Biswa Bangla Solar Energy Systems (referred to as “we,” “us,” or “our”). These Terms and Conditions govern your use of our website, [biswapower.com] (the “Website”), and our products and services. By accessing or using our Website, you agree to comply with these Terms and Conditions.
 If you do not agree, please refrain from using our Website.

1. General Information

• Business Name: Biswa Bangla Solar Energy Systems

• Registration Office Address: BAGRA, MAYAPUR, ARAMBAGH, HOOGLY – 712413

• Corporate Office Address: 79, DOMESTIC AREA, GROUND FLOOR, OPPOSITE GANAPATI TRADERS & OMKAR BANQUETS, DAKSHINESWAR, ALAMBAZAR, KOLKATA – 700035

• Email: [email protected]

2. Use of the Website

2.1 Eligibility: By using our Website, you confirm that you are at least 18 years old or have the consent of a legal guardian.

2.2 Accuracy of Information: You agree to provide accurate, complete, and updated information when interacting with our Website, such as placing orders or signing up for newsletters.

2.3 Prohibited Activities: You may not:

• Use the Website for any unlawful purpose.

• Interfere with or disrupt the functionality of the Website.

• Attempt to gain unauthorized access to our systems.

• Use any automated tools (e.g., bots) to access or manipulate the Website.

3. Products and Services

3.1 Products Offered: We offer a wide range of solar products, including solar panels, street lights, floodlights, solar pumps, power plants, and poles. These products are available for both government and private projects.

3.2 Product Descriptions: We strive to provide accurate descriptions of our products. However, we do not guarantee that the information is error-free, complete, or up-to-date.

3.3 Availability: All products are subject to availability. We reserve the right to limit quantities or discontinue products at any time without notice.

4. Pricing and Payments

4.1 Pricing: All prices displayed on the Website are in Indian Rupees (INR) and may be subject to taxes as applicable.: Payments must be made in full at the time of purchase using the available payment methods on the Website. We use secure payment gateways to ensure your data is protected.

4.2 Payments: Payments must be made in full at the time of purchase using the available payment methods on the Website. We use secure payment gateways to ensure your data is protected.

4.3 Errors: In the event of a pricing error, we reserve the right to cancel orders and provide a refund.

5. Shipping and Delivery

5.1 Delivery Timeframes: Delivery times are estimates and may vary based on location and product availability.

5.2 Shipping Charges: Shipping costs, if applicable, will be displayed during checkout.

5.3 Risk of Loss: Risk of loss passes to you upon delivery of the product.

6. Returns and Refunds

6.1 Return Policy: Returns are accepted only for defective or damaged products within 7 days of delivery. To initiate a return, contact us at [email protected].

6.2 Refunds: Approved refunds will be processed within 7-14 business days and credited to the original payment method.

6.3 Non-Returnable Items: Customized or special-order products are non-returnable.

7. Intellectual Property

All content on the Website, including text, images, logos, and trademarks, is the property of Biswa Bangla Solar Energy Systems and protected under applicable intellectual property laws. You may not reproduce, distribute, or modify any content without prior written consent.

8. Limitation of Liability

We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our Website or products. This includes, but is not limited to, loss of data, profits, or business opportunities.

9. Privacy Policy

Your use of our Website is also governed by our Privacy Policy, which can be accessed here.

10. Governing Law

These Terms and Conditions are governed by the laws of India. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

11. Changes to Terms and Conditions

We reserve the right to update or modify these Terms and Conditions at any time without prior notice. The revised Terms will be effective upon posting on the Website.

12. Contact Us

For questions or concerns about these Terms and Conditions, please contact us at:

• Email: [email protected]

• Address:

  • REG OFFICE: BAGRA, MAYAPUR, ARAMBAGH, HOOGLY – 712413

  • CORP OFFICE: 79, DOMESTIC AREA, GROUND FLOOR, OPPOSITE GANAPATI TRADERS & OMKAR BANQUETS, DAKSHINESWAR, ALAMBAZAR, KOLKATA – 700035